Ombud NB is an office that can help make sure the government or other types of public organizations are treating people fairly and following the rules.

If you believe that you have been treated unfairly, if you are not satisfied with how a public organization has handled a request for information, or if you think your personal information or personal health information has been mishandled, we may be able to help you.

Our services are free and confidential. We are impartial and independent from government. We don’t take sides, but we help find practical solutions to the problems people have encountered with the government or other types of public organizations.

Please note that we can only look into public organizations in New Brunswick. We cannot examine complaints involving the Canadian government, private sector companies or the courts. 

If you are still not sure if we can help, please contact us anyway. If we can’t help, we will assist you in finding the places where you might be able to get additional help.

You can reach us :

Monday to Friday from 8:30 a.m. to 4:30 p.m.

Telephone: (506) 453-2789
Toll Free: 1-888-465-1100
Fax: (506) 453-5599
Email: ombud@ombudnb.ca

Mail: Ombud NB
P.O. Box 6000
Fredericton, New Brunswick
E3B 5H1
Canada