We are agents of positive change.
Ombud New Brunswick fosters fairness, transparency, and accountability in the provincial public sector.
Administrative Fairness
Ombud NB reviews complaints and systemic issues involving the provincial public sector. Our primary role is to ensure fair processes, services and decisions, and that rights are respected.
Information and Privacy
Ombud NB reviews complaints from individuals who are not satisfied with how their right to information request was handled, or if they think their privacy was breached in the handling of their personal information. We also review other types of requests made by public sector organizations or custodians of health information, as well as requests for public records in the Provincial Archives.
Wrongdoing
Ombud NB investigates disclosures from current employees of the public service involving significant and serious matters that are potentially unlawful, dangerous to the public or injurious to the public interest.
Favouritism
Ombud NB reviews allegations of favouritism raised by unsuccessful candidates in civil service hiring.
We help find solutions
Ombud New Brunswick helps people resolve complaints with the provincial public sector. We conduct impartial investigations, recommend changes to ensure fairness and respect for rights, and provide guidance to improve public services.
Make a complaint
For more information on how to make a complaint or for access to the complaint forms, please click the button below.
Reports and Resources
Submission for the Legislative Review of the Right to Information and Protection of Privacy Act (RTIPPA)
This submission reflects the observations borne
of our experience in exercising oversight obligations under RTIPPA, as well as research conducted on best practices observed in other provincial and territorial jurisdictions in Canada.
Help! A special investigation into the use of restraints in adult psychiatric facilities in New Brunswick
Read about the investigation into the use of seclusion and physical restraints in psychiatric facilities in New Brunswick that was launched following complaints made to the Office of the Ombud.