How Do I Make a Complaint?

There are a number of ways to make a complaint to the Office of the Ombud:

  • Use our Online Complaint Form
  • Call us toll-free at 1-888-465-1100 from anywhere in N.B., or 506-453-2789 if you are calling from the Capital Region. Our phone lines are answered between 8:30am and 4:30pm, Monday to Friday.
  • Mail or fax us.
  • Schedule an appointment for a meeting in person at our Fredericton Office
  • For general information about our office: This email address is being protected from spambots. You need JavaScript enabled to view it.

General Complaint Form

Contact Information
All complaints to the Ombud are strictly confidential. We require your contact information in order to respond to you, and for statistical tracking purposes.

* denotes a required field.

The Ombud Office hours of work are Monday to Friday, 8:30 a.m. – 4:30 p.m. Please indicate the best method and time to contact you for information:

Complaint Details