Mission

The New Brunswick Ombud’s Office has one central mission: to ensure that all New Brunswick citizens are treated with administrative fairness by government and its agencies.  The Office strives to guarantee that individuals are served in a consistent, fair and reasonable manner by provincial governmental organizations.

Governments around the world are considering, or are currently in the process of implementing, vaccine passports or certificates to allow individuals to prove vaccination against COVID-19 and gain access to certain services. Fairness Principles for Public Service Providers Regarding the Use of COV...

As countries around the world, and some jurisdictions in Canada contemplate how or if certification of COVID-19 vaccination status will be implemented in daily life, Canadian Ombudsman are stressing a cautious approach that places fairness at the heart of any potential vaccination certification syst...

The Ombud of New Brunswick joins national colleagues in call for vaccine passports to meet the highest level of privacy protection. May 19, 2021 – Privacy should be front and centre as governments and businesses consider COVID-19 vaccine passports as a tool to help Canadians return to normal life...

Joint Statement by Federal, Provincial and Territorial Privacy Commissioners May 19, 2021 Background Vaccine passports[1] are being considered by some governments and businesses as a means of allowing a return to something more closely resembling normal life. Canada’s Privacy Commissioners have d...

During the Christmas period our office will be closed from December 26, 2022 to January 3, 2023 inclusive. You may make a formal complaint in writing to the attention of: Office of the OmbudP.O. Box 6000Fredericton, NB  E3B 5H1...
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