COVID-19
During the present outbreak of COVID-19, Government of New Brunswick operations have shifted focus to maintain critical programs and services. This decision was made in consultation with New Brunswick's Chief Medical Officer of Health.
During this period of reduction in government services, our office will continue to accept complaints. We anticipate that it will not be possible to conduct investigations within normal time frames. Thank you for your patience and understanding.
Mission
The New Brunswick Ombud’s Office has one central mission: to ensure that all New Brunswick citizens are treated with administrative fairness by government and its agencies. The Office strives to guarantee that individuals are served in a consistent, fair and reasonable manner by provincial governmental organizations.
FPT Joint Statement - Contact Tracing Apps
Supporting public health, building public trust: Privacy principles for contact tracing and similar apps
Joint Statement by Federal, Provincial and Territorial Privacy Commissioners[1]
May 7, 2020
The safety and security of Canadians is of grave concern in the current COVID-19 health c...
Read MoreData Privacy Day 2020
Data Privacy Day or Data Protection Day is recognized on January 28 by provinces and territories across Canada and countries around the world. It is an internationally recognized day dedicated to creating awareness about the importance of privacy and protecting personal information. The celebration ...
Read MoreThe Facts about Facial Recognition
What is Facial Recognition?Facial recognition is the process by which a person can be identified or otherwise recognized from a digital image. Facial recognition is one form of biometric identification; others include fingerprints, voice recognition and retinal scans.
Facial recognition is based on...
Read MoreOur office’s mandate has now changed
NOTICE: 2019 amendments to New Brunswick legislation transferred the responsibility for the access and privacy mandates from the Office of the Integrity Commissioner to the Office of the Ombud for New Brunswick....
Read MoreOmbud calls for reduction of services at province’s mental health centre following investigation into allegations of patient mistreatment and inadequate care
FAILURE TO PROTECT (PDF - 683 KB)
NB
Feb. 7, 2019
FREDERICTON (GNB) – Ombud Charles Murray today released findings of his office’s probe into complaints of mistreatment of patients at the Restigouche Hospital Centre in Campbellton, caused in part by chronic understaffing.
The investigat...
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